Account privacy policy
Version 2026-05-11
1. Scope
This policy explains how personal data provided during registration, login, strong authentication and account management is processed.
2. Data processed
The service may process identification and contact data, login credentials, technical session data, security logs, profile preferences and information voluntarily provided in user management areas.
3. Purposes of processing
Data is processed to create and maintain the account, enable sign in and sign out, protect access with appropriate security measures, prevent abuse, respond to support requests and comply with legal obligations.
4. Legal basis
Processing is necessary to provide the requested service, comply with applicable legal obligations and pursue the controller's legitimate interest in service security, continuity and traceability.
5. Processing methods
Data is processed with electronic tools and organizational safeguards designed to protect it from unauthorized access, loss, alteration or improper disclosure.
6. Retention
Data is retained for as long as necessary to manage the account, secure the service and meet applicable legal obligations. Logs and evidence of legal document acceptance may be retained for audit and protection purposes.
7. Data sharing
Data may be made available to parties supporting the technical delivery of the service, subject to instructions, security measures and confidentiality obligations appropriate to their role.
8. User rights
Users may request access, rectification, update, restriction, objection or erasure within the limits of applicable law, and may request clarification regarding the processing carried out.
9. Policy updates
This policy may be updated over time. When a new mandatory version is released, the user must review it and renew acceptance before continuing to use login and account management features.
10. Contacts
For requests related to personal data processing, the user may use the contact channels made available by the service controller.